ZS
Zodwa S
1 reviews | Active since Oct 2017
07 Sept 2020, 12:47
Revolving Loan Queries
i took a revolving LOAN, i transferred amount of the loan and the balance of the loan remained in the RCL Account days later the balance was at zero i logged complaint ***, i was told there is an error on my app but its still not fixed.
Helpful (0)
Replies (3)0
Replies (3)
Standard Bank's replyOfficial
07 Sept 2020, 16:28Hello Zodwa
Thank you for posting your comments.
Your matter was escalated accordingly. We will revert to you as soon as possible.
Kind regards
Complaint Resolution Centre
***
***
Thank you for posting your comments.
Your matter was escalated accordingly. We will revert to you as soon as possible.
Kind regards
Complaint Resolution Centre
***
***
Standard Bank's reply07 Sept 2020, 16:28
Official
Hello Zodwa
Thank you for posting your comments.
Your matter was escalated accordingly. We will revert to you as soon as possible.
Kind regards
Complaint Resolution Centre
***
***
Thank you for posting your comments.
Your matter was escalated accordingly. We will revert to you as soon as possible.
Kind regards
Complaint Resolution Centre
***
***
ZS
Zodwa S's updateReviewer Update
09 Sept 2020, 09:44Good Day, Complaint Resolution Centre
Please note the logged call hasn't been assigned to anyone, No one call did a follow up yesterday
I took the loan in agreement for the T's and C's this is such inconvenience now
Please note the logged call hasn't been assigned to anyone, No one call did a follow up yesterday
I took the loan in agreement for the T's and C's this is such inconvenience now
ZS
Zodwa S's update09 Sept 2020, 09:44
Reviewer Update
Good Day, Complaint Resolution Centre
Please note the logged call hasn't been assigned to anyone, No one call did a follow up yesterday
I took the loan in agreement for the T's and C's this is such inconvenience now
Please note the logged call hasn't been assigned to anyone, No one call did a follow up yesterday
I took the loan in agreement for the T's and C's this is such inconvenience now
Standard Bank's replyOfficial
25 Sept 2020, 13:55Good day Zodwa,
Please accept our sincere apologies for the breakdown in service experienced and for the delay in responding to you.
Kindly note that your request has been resolved.
It is not our intention to cause any undue frustration and inconvenience to our valued clients.
We appreciate your support and loyalty.
Kind regards.Complaint Resolution Centre
Please accept our sincere apologies for the breakdown in service experienced and for the delay in responding to you.
Kindly note that your request has been resolved.
It is not our intention to cause any undue frustration and inconvenience to our valued clients.
We appreciate your support and loyalty.
Kind regards.Complaint Resolution Centre
Standard Bank's reply25 Sept 2020, 13:55
Official
Good day Zodwa,
Please accept our sincere apologies for the breakdown in service experienced and for the delay in responding to you.
Kindly note that your request has been resolved.
It is not our intention to cause any undue frustration and inconvenience to our valued clients.
We appreciate your support and loyalty.
Kind regards.Complaint Resolution Centre
Please accept our sincere apologies for the breakdown in service experienced and for the delay in responding to you.
Kindly note that your request has been resolved.
It is not our intention to cause any undue frustration and inconvenience to our valued clients.
We appreciate your support and loyalty.
Kind regards.Complaint Resolution Centre