SH
Siyakholwa H

1 reviews | Active since Jun 2024

03 Jul 2025, 08:26

Revolving loan increase

I app**** for revolving loan increase 01/07/2025 via app

Approved, got contract, debicheck approved. Then quiet, no other communication

Please Standard Bank check for me what’s holding up. Sent the email for enquiry, no response

I know you are better than this. I’ve been your client for years and you have been good to me. I’m definitely sure this will be resolved

Acc no: ***

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Replies (2)
Standard Bank
Standard Bank's reply03 Jul 2025, 08:34
Official
Dear Siyakholwa, 

Thank you for contacting us for assistance. 

We try very hard to make every customer’s experience enjoyable, and we really regret not being able to meet your expectations this time. 

We will do our best to resolve this issue as soon as possible and find a solution that works for you. 

Our team will contact you to assist you. 

Kindest regards, 
Standard Bank Hello Peter Team 
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Standard Bank
Standard Bank's reply04 Jul 2025, 09:38
Official
Dear Siyakholwa,

We would like to thank you for giving us the opportunity to address your matter. 

We are glad we could assist. Kindly let us know should need any further assistance, please don’t hesitate to reach out to us. 

Kindest regards, 
Standard Bank Hello Peter Team 
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