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Bongani M
1 reviews | Active since Mar 2021
13 Mar 2021, 10:14
Revolving loan account issue
I have increased my revolving loan account on Wednesday and today it's Saturday but the funds are still yet to reflect in my bank account. It is meant to be an immediate transaction but it's 3 days later and still nothing. I have phoned, emailed and even tried the complaints line but still no resolution.
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Replies (2)
Standard Bank's replyOfficial
14 Mar 2021, 00:23 Hello Bongani
Thank you for posting your comment. We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. We apologize for the inconvenience and undue frustration, this has caused. We greatly appreciate your continued support. Kind regards
Complaint Resolution Centre
*** *** (fax)
***
Thank you for posting your comment. We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. We apologize for the inconvenience and undue frustration, this has caused. We greatly appreciate your continued support. Kind regards
Complaint Resolution Centre
*** *** (fax)
***
Standard Bank's reply14 Mar 2021, 00:23
Official
Hello Bongani
Thank you for posting your comment. We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. We apologize for the inconvenience and undue frustration, this has caused. We greatly appreciate your continued support. Kind regards
Complaint Resolution Centre
*** *** (fax)
***
Thank you for posting your comment. We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. We apologize for the inconvenience and undue frustration, this has caused. We greatly appreciate your continued support. Kind regards
Complaint Resolution Centre
*** *** (fax)
***
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Bongani M's updateReviewer Update
14 Mar 2021, 17:33So all I get is some sort of automated generic response? No man this is not on
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Bongani M's update14 Mar 2021, 17:33
Reviewer Update
So all I get is some sort of automated generic response? No man this is not on