CD
Candace D

1 reviews | Active since Aug 2020

10 Aug 2020, 13:34

Revolving loan

Never utilise this bank for a revolving loan as it is impossible to close the account but they will happily take your service fee every month even when the loan is at zero.

0
Replies (2)
Standard Bank
Standard Bank's reply10 Aug 2020, 18:29
Official
Hello Candace
  
Thank you for posting your comment. 
 
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. 
 
We apologize for the inconvenience and undue frustration, this has caused.  
 
We greatly appreciate your continued support  
 
Kind regards, 
Complaint Resolution Centre
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Standard Bank
Standard Bank's reply21 Aug 2020, 13:58
Official
Dear Candace Edwards Daniels

Thank you once again for posting your comments.

I refer to our email correspondence with each other and can confirm that this matter has been resolved.

Kind regards

Clint Petersen
Complaint Resolution Centre
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