SS
Suvarna Singh-Yadav

1 reviews | Active since Mar 2026

02 Mar 2026, 11:16

Revolving Facility Blocked

Revolving Facility Blocked with No Explanation, No Solution I needed access to my revolving facility on Friday and 48 hours later, there is still no solution, and Standard Bank has provided no explanation whatsoever. This is completely unprofessional and unacceptable. I expect this resolved as if it should have been yesterday. Leaving customers stranded like this shows a blatant disregard for accountability, transparency, and basic customer service. Standard Bank must fix this immediately.

0
Replies (2)
Standard Bank
Standard Bank's reply02 Mar 2026, 11:52
Official
Dear Suvarna,

Thank you for bringing this issue to our attention. 

As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of.

We sincerely apologies for any inconvenience or unwarranted frustration this has given you. 

Kindest Regards
Standard Bank Hello Peter Team 
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SS
Suvarna Singh-Yadav's update02 Mar 2026, 13:15
Reviewer Update
Right so what have you done so far to get in touch to address it?