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kelebogile J

1 reviews | Active since Sept 2013

30 Nov 2021, 16:35

Revolving credit settlement issue

I have been flagged for non payment of a debt that i have settled over 6 months ago .I have been trying to get a settlement letter from Standard bank with no assistance. I have sent an email to personal lending recoveries as a form of escalation and nothing is happening. This is affecting my credit profile as it shows adverse effects and i cannot get certain jobs in the industry i work in. On top of that i keep getting statements saying i owe them money. I will be left with no option but to move my other standard bank related accounts at this rate. I am tired of being treated like this and dont understand what is so hard about getting me my settlement letter and closing this issue. I have posted on hello peter multiple times and yet no one is helping me

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Replies (1)
Standard Bank
Standard Bank's reply01 Dec 2021, 01:45
Official
 Hello kelebogile 
  Thank you for posting your comment.  We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.  We apologize for the inconvenience and undue frustration, this has caused.   We greatly appreciate your continued support.   Kind regards

Complaint Resolution Centre
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