BS
Bernard S

1 reviews | Active since Feb 2025

13 Apr 2025, 06:46

Revolving credit query installment goes off but balance stays the same

Lodge a complaint but what a mission to get it sorted out,NO FEEDBACK,useless bank,wish I never did business with Standard Bank

0
Replies (2)
Standard Bank
Standard Bank's reply13 Apr 2025, 07:58
Official
Dear Bernard, 

Thank you for bringing this issue to our attention. As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of. 

We sincerely apologise for any inconvenience or unwarranted frustration this has given you. 

Our team will follow-up on your case and request feedback. 

Kindest regards, 
Standard Bank Hello Peter Team 
***
Standard Bank
Standard Bank's reply17 Apr 2025, 10:52
Official
Dear Bernatd, 

Our team would like to thank you for your patience while we investigate  your matter. 

We hope that the information provided has given you better clarity. 

Please don’t hesitate to reach out to us should you need any further assistance. 

Kindest regards, 
Standard Bank Social Media Team 
***