Revolving credit plan

A revolving credit plan was sold to me in 2011, In 2013 I tried to access the funds as per the contract that I signed but I couldn't. A week ago I tried again, only to be tossed around in the standard bank call centre, and also between the two branches mentioned above. Finally they decided to inform me that a reduction was placed on my account so I couldn't get the benefits. After speaking to the Century city manager, he removed it, but still this does not help me as I am unable to access the funds. I was mislead into taking the plan.<br> <br> I am very frustrated, why would a big organisation as standard bank lie and mislead a customer?!!!!! Up until now I am still waiting for Munib the branch manager from the bayside branch to contact me as promised, The team leader on Saturday told me she would phone me on Monday, today is Thursday! !!!!!!