1 reviews | Active since Oct 2016
Revolving Credit Loan increase
<p> Hi,</p> <p> </p> <p>I was called (about the 21st Sept) and asked if I would like to increase my revolving credit, as I was about to move house I said yes. The woman on the phone asked all the relevant questions and said they would let me know in 5 days. 5 days passsed. I called standard bank - I had been approved. I was told it would be in the following day. But alas it was not. It is now the 4th October and I was assured that it would be there by this morning at the latest. Obviously I needed the money otherwise I would not have increased the limit. Come on guys!</p>
Good day Charlotte Buys
Thank you for your posting and allowing us an opportunity to investigate your complaint.
This matter will be allocated to a resolution specialist who will contact you to resolve your complaint.
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Complaint Resolution Centre
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Good day Charlotte Buys
Thank you for your posting and allowing us an opportunity to investigate your complaint.
This matter will be allocated to a resolution specialist who will contact you to resolve your complaint.
Kind regards
Complaint Resolution Centre
***
*** (fax)
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It has been resolved. Thank you very much.
It has been resolved. Thank you very much.
Thank you for bringing your concerns to our attention.
Your concerns have been escalated to our management team.
We appreciate your support and loyalty.
Kind regards
Zeenath Hassen
Complaint Resolution Centre
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Thank you for bringing your concerns to our attention.
Your concerns have been escalated to our management team.
We appreciate your support and loyalty.
Kind regards
Zeenath Hassen
Complaint Resolution Centre
***
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