Revolving credit loan

<p>I have a revolving credit loan which is I paid up in full. When i phoned standard bank to close it they told me i must go into a branch to do so. So on Friday, 22/10 I go to blue route branch and Marinda van Zyl assisted me. There was some issue that she had and she could not close it at the time, but she took my details and assured me that she will sort it out and contact me as soon as it is done. There was also a small bit of interest left which I said she can take off my current account so that this loan account can be settled and closed. On Tuesday 25/10 I phoned Standard Bank and they confirmed that the loan is in fact not closed - I asked them to transfer me to blue route but no answer. I requested that they get Blue route to phone me but it is now 24hours later and I still have no response. I need to take out vehicle finance but with service like this I am not keen on using Standard bank.</p>