CD
Chanelle D

1 reviews | Active since Jan 2020

06 Oct 2021, 13:38

Revolving Credit debit order date

I called to change the debit order date back to the original date for my revolving credit, I was transferred thrice with each department telling me they cannot assist. My debit order is usually between the 23rd and 24th of each month, however this month it went off on the 6/10 for the September payment. I cannot have this be the date. Please assist

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Replies (1)
Standard Bank
Standard Bank's reply07 Oct 2021, 01:37
Official
Hello
 Thank you for posting your comment.  We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.  We apologize for the inconvenience and undue frustration, this has caused.   We greatly appreciate your continued support   Kind regards, Complaint Resolution Centre
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