REVOLTING SERVICE FROM STANDARD BANK!

I HAVE HAD THE MOST REVOLTING EXPERIENCE WITH STANDARD! From the time in which I logged a ***** case with standard bank (that unsuccessful, but that is for me to challenge at a later stage), I have the most difficult time with using my cards. WHY? Because the bank randomly blocks my cards without any clear reason as to why my cards are being blocked. In the past month alone, I have had about 3 cases where my cards were being blocked and each time, it has proven to be the most TIRING AND THE MOST EMOTIONALLY DRAINING EXPERIENCE I HAVE HAD WITH THE BANK!!! IT INFURIATES ME THAT I DO NOT RECEIVE ANY COMMUNICATION CONCERNING THESE RANDOM BLOCKAGES! In February, this blockage occured at the most crucial in my life right now where I had to take a parent, A SICK - MENTALLY ILL, parent to the hospital, but I could not move because I did not have access to my caards. THIS IS SICKENING BEYOND MEASURE!! Right now, this has happened again, and your consultants have the gall to tell me that I must wait, while I explained that I am currently on duty, and requiring to be a meeting that I need to chair, but the lady tells me since ***** did not place the block, so it was Internet Banking for which no one has access to telephonically, they will then resolve it. THIS IS BASICALLY TELLING THAT WE DO NOT CARE ABOUT YOUR SITUATION AND YOU CAN SIT THERE STRANDED AND FIX YOUR OWN.

STANDARD BANK YOU ARE SICKENING AND YOU ARE MAKING A POINT OF RUINING PEOPLE'S LIVES. There is absolutely no reason why that can justify this blockage. The consultant could not even answer my questions nor refer me to a member of management since she could not resolve the matter.