1 reviews | Active since Oct 2016

04 Oct 2016, 17:41

Revise money

<p>I transferred money by mistake into my loan account by mistake and the loan is paid up on the 23th of September, I thought this was a very simple thing and I was gonna get help as in yesterday but even today iam still going up and down for that mpney,is month end bills have to be paid is not like I transferred the money into a random persons account the money is in my account what is supposed to be done is to close the loan account and back the money to my account..but not the bank that I trusted over 10 years, and on top of that there is no communication is sad very sad as I transferred all my salary by mistake into that account!!! when this all is done I don't want anything to do with standard bank ever again!!!!</p>

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Replies (2)
Standard Bank
Standard Bank's reply05 Oct 2016, 15:55
Official

Good day Tlhakanelo Edward Kanaomang

Thank you for your posting and allowing us an opportunity to investigate your complaint.

This matter will be allocated to a resolution specialist who will contact you to resolve your complaint.

Kind regards

Complaint Resolution Centre

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Standard Bank
Standard Bank's reply06 Oct 2016, 08:37
Official

Dear Tlhakanelo Edward Kanaomang

Thank you once again for your posting.

I refer to my email correspondence and can confirm that this matter has been addressed.

Kind regards

Clint Petersen

Complaint Resolution Centre

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