R
Refiloe
1 reviews | Active since Mar 2023
02 Sept 2025, 21:27
Review home loan
I’ve had my homeloan for about 2-3 years but has not been reviewed. Whenever you call to ask the consultants to review they give you run arounds or tell you that it can’t be done. I’m extremely upset and currently looking at moving home loan. Will standard bank review my home loan and if not why? Why can other people get decreases and not me? Let me know.
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Standard Bank's replyOfficial
02 Sept 2025, 22:26Good day Refiloe,
This is not the level of service we strive for.
We understand your frustration and are here to help.
We can assure you that your matter is now in the right hands.
Our team will be in touch.
Kindest regards,
Standard Bank Hello Peter Team
***
This is not the level of service we strive for.
We understand your frustration and are here to help.
We can assure you that your matter is now in the right hands.
Our team will be in touch.
Kindest regards,
Standard Bank Hello Peter Team
***
Standard Bank's reply02 Sept 2025, 22:26
Official
Good day Refiloe,
This is not the level of service we strive for.
We understand your frustration and are here to help.
We can assure you that your matter is now in the right hands.
Our team will be in touch.
Kindest regards,
Standard Bank Hello Peter Team
***
This is not the level of service we strive for.
We understand your frustration and are here to help.
We can assure you that your matter is now in the right hands.
Our team will be in touch.
Kindest regards,
Standard Bank Hello Peter Team
***