AS
Allister S
1 reviews | Active since Mar 2015
29 Apr 2019, 11:07
Reversing gone wrong!!!
So I have had a debit order go off my account and when I called my Standard Bank they firstly have a crazy call volume, when I eventually got hold of someone by the name of Nkuleleko he takes all my details to assist me but after that I was put on hold for over 25 mins and then I had to start this entire call again with another agent which assisted but now I have to wait 10 working days for this debit to be returned. an hour call that has left me with very little faith in my service provider!!!!
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Replies (2)
Standard Bank's replyOfficial
29 Apr 2019, 13:36Dear Allister Selinda
Thank you for posting your comments.
One of our consultants will make contact with you to attend to this matter.
Kind regards
Complaint Resolution Centre
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***
Thank you for posting your comments.
One of our consultants will make contact with you to attend to this matter.
Kind regards
Complaint Resolution Centre
***
***
Best regards,
Standard Bank's reply29 Apr 2019, 13:36
Official
Dear Allister Selinda
Thank you for posting your comments.
One of our consultants will make contact with you to attend to this matter.
Kind regards
Complaint Resolution Centre
***
***
Thank you for posting your comments.
One of our consultants will make contact with you to attend to this matter.
Kind regards
Complaint Resolution Centre
***
***
Best regards,
Standard Bank's replyOfficial
13 May 2019, 20:55Dear Allister Selinda
Thank you once again for posting your comments.
I refer to our email correspondence with each other and confirm that this matter has been attended to.
Kind regards
Clint Petersen
Complaint Resolution Centre
***
Thank you once again for posting your comments.
I refer to our email correspondence with each other and confirm that this matter has been attended to.
Kind regards
Clint Petersen
Complaint Resolution Centre
***
Best regards,
Standard Bank's reply13 May 2019, 20:55
Official
Dear Allister Selinda
Thank you once again for posting your comments.
I refer to our email correspondence with each other and confirm that this matter has been attended to.
Kind regards
Clint Petersen
Complaint Resolution Centre
***
Thank you once again for posting your comments.
I refer to our email correspondence with each other and confirm that this matter has been attended to.
Kind regards
Clint Petersen
Complaint Resolution Centre
***
Best regards,