PT
Peggy T
1 reviews | Active since Oct 2019
22 May 2026, 06:29
Reverse of unauthorized funds
Since the 10 April i have been asking standard bank to reverse a payment of R99 taken by showmax on my account. I have completed the for and submitted to them multiple times. With so much lack of communication and the going awol in the middle of dealing my query. Last week I got a call and someone said they escalating its the end of another week nothing happened. I want my money reversed thata all i need. I have had ro close my account recently with standard due to lack of service and trust. Look at them now again !
Helpful (0)
Replies (13)0
Replies (13)
Standard Bank's replyOfficial
22 May 2026, 06:55Dear Peggy,
Thank you for contacting us for assistance.
We try very hard to make every customer’s experience enjoyable, and we really regret not being able to meet your expectations this time.
We will do our best to resolve this issue as soon as possible and find a solution that works for you.
Our team will contact you to assist you.
Kindest regards,
Standard Bank Hello Peter Team
***
Thank you for contacting us for assistance.
We try very hard to make every customer’s experience enjoyable, and we really regret not being able to meet your expectations this time.
We will do our best to resolve this issue as soon as possible and find a solution that works for you.
Our team will contact you to assist you.
Kindest regards,
Standard Bank Hello Peter Team
***
Standard Bank's reply22 May 2026, 06:55
Official
Dear Peggy,
Thank you for contacting us for assistance.
We try very hard to make every customer’s experience enjoyable, and we really regret not being able to meet your expectations this time.
We will do our best to resolve this issue as soon as possible and find a solution that works for you.
Our team will contact you to assist you.
Kindest regards,
Standard Bank Hello Peter Team
***
Thank you for contacting us for assistance.
We try very hard to make every customer’s experience enjoyable, and we really regret not being able to meet your expectations this time.
We will do our best to resolve this issue as soon as possible and find a solution that works for you.
Our team will contact you to assist you.
Kindest regards,
Standard Bank Hello Peter Team
***
PT
Peggy T's updateReviewer Update
22 May 2026, 15:09Will i ever get this resolved
PT
Peggy T's update22 May 2026, 15:09
Reviewer Update
Will i ever get this resolved
PT
Peggy T's updateReviewer Update
22 May 2026, 15:10I need my money needed it a month ago few weeks
PT
Peggy T's update22 May 2026, 15:10
Reviewer Update
I need my money needed it a month ago few weeks
PT
Peggy T's updateReviewer Update
25 May 2026, 07:28Our case? Iam so lost ! Can I please solve this please i posted in the 22 nd still been attended too what ia the service TAT?
PT
Peggy T's update25 May 2026, 07:28
Reviewer Update
Our case? Iam so lost ! Can I please solve this please i posted in the 22 nd still been attended too what ia the service TAT?
PT
Peggy T's updateReviewer Update
21 Jun 2026, 21:31Almost 2 months and still cant get u to resolve my complaint. I filled forms and send back to u . I want my money back
PT
Peggy T's update21 Jun 2026, 21:31
Reviewer Update
Almost 2 months and still cant get u to resolve my complaint. I filled forms and send back to u . I want my money back
Standard Bank's replyOfficial
22 Jun 2026, 07:14Dear Peggy,
This matter is receiving our attention.
Please be on the lookout for further feedback.
Sorry for the inconvenience experienced.
Thank you
Kindest regards,
Standard Bank Hello Peter Team
***
This matter is receiving our attention.
Please be on the lookout for further feedback.
Sorry for the inconvenience experienced.
Thank you
Kindest regards,
Standard Bank Hello Peter Team
***
Standard Bank's reply22 Jun 2026, 07:14
Official
Dear Peggy,
This matter is receiving our attention.
Please be on the lookout for further feedback.
Sorry for the inconvenience experienced.
Thank you
Kindest regards,
Standard Bank Hello Peter Team
***
This matter is receiving our attention.
Please be on the lookout for further feedback.
Sorry for the inconvenience experienced.
Thank you
Kindest regards,
Standard Bank Hello Peter Team
***
PT
I responded to this email immediately as I got it 9.02 got the email 9.03 I rep**** no call even yesterday I took ure call and asked to be called back at 2.30 but didn't and later 3.25 got missed while.i did say was a wrk . The services i got so bad . Will I ever get my money Show quoted text
Peggy T's updateReviewer Update
25 Jun 2026, 09:47I responded to this email immediately as I got it 9.02 got the email 9.03 I rep**** no call even yesterday I took ure call and asked to be called back at 2.30 but didn't and later 3.25 got missed while.i did say was a wrk . The services i got so bad . Will I ever get my money Show quoted text
PT
Peggy T's update25 Jun 2026, 09:47
Reviewer Update
I responded to this email immediately as I got it 9.02 got the email 9.03 I rep**** no call even yesterday I took ure call and asked to be called back at 2.30 but didn't and later 3.25 got missed while.i did say was a wrk . The services i got so bad . Will I ever get my money Show quoted text
PT
Peggy T's updateReviewer Update
25 Jun 2026, 11:38She called an hr ago saying sales will ring back I have not been called.its been an hour R99 to be paid back to me taking 4mths max, thi is pathetic, iam so disappointed in this service. Will ever get my money thats the real question her!
PT
Peggy T's update25 Jun 2026, 11:38
Reviewer Update
She called an hr ago saying sales will ring back I have not been called.its been an hour R99 to be paid back to me taking 4mths max, thi is pathetic, iam so disappointed in this service. Will ever get my money thats the real question her!
PT
Peggy T's updateReviewer Update
25 Jun 2026, 15:20The account was reopened at 12.47 and till now no was called.me.back no was my funds refunded back to me guess I should wait another 4mths as this started 10 Apilril
PT
Peggy T's update25 Jun 2026, 15:20
Reviewer Update
The account was reopened at 12.47 and till now no was called.me.back no was my funds refunded back to me guess I should wait another 4mths as this started 10 Apilril
PT
Peggy T's updateReviewer Update
25 Jun 2026, 16:18Its almost end of business and my complaint still pending!!!! What an appalling service
PT
Peggy T's update25 Jun 2026, 16:18
Reviewer Update
Its almost end of business and my complaint still pending!!!! What an appalling service
PT
Peggy T's updateReviewer Update
25 Jun 2026, 16:23yolanda.mati i asked her to provide me with feedback monday it took her more that 24hrs to call back, and today same thing went awol acted like was busy sorting my complaint called me yesterday didn't call back emailed.me.today and left the matter hanging as always they put the perfect person to continue this poor service. No sense of urgency at all , fill of excuses no accountability thia is disgusting to say the least
PT
Peggy T's update25 Jun 2026, 16:23
Reviewer Update
yolanda.mati i asked her to provide me with feedback monday it took her more that 24hrs to call back, and today same thing went awol acted like was busy sorting my complaint called me yesterday didn't call back emailed.me.today and left the matter hanging as always they put the perfect person to continue this poor service. No sense of urgency at all , fill of excuses no accountability thia is disgusting to say the least
PT
Peggy T's updateReviewer Update
25 Jun 2026, 16:47Since April this is no inconvenience by poor service thats it
PT
Peggy T's update25 Jun 2026, 16:47
Reviewer Update
Since April this is no inconvenience by poor service thats it
PT
Peggy T's updateReviewer Update
01 Jul 2026, 16:28Days later still no communication no solution emails.ignored this is the most disgusting peocess I had to endure in my entire life . I dnr regret closing my account
PT
Peggy T's update01 Jul 2026, 16:28
Reviewer Update
Days later still no communication no solution emails.ignored this is the most disgusting peocess I had to endure in my entire life . I dnr regret closing my account