LH
Laken H
1 reviews | Active since Mar 2011
18 Dec 2018, 12:37
reverse debit order & unnecessary bank charges
SBSA CC ********** ********** 834 my account was debited on the 14th Dec with no sufficient funds available I have advised the MBD consultant on the 13th Dec to debt my account on the 28th Dec after i received an sms on the 13th Dec that the debit order will be processed on the 14th Dec, after our discussion I received an sms that the account will be debited on the 28th Dec & now my account is overdrawn I am receiving sms's from Standard Bank to rectify my account.
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Standard Bank's replyOfficial
18 Dec 2018, 15:54Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards
Complaint Resolution Centre
***
*** (fax)
***
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards
Complaint Resolution Centre
***
*** (fax)
***
Standard Bank's reply18 Dec 2018, 15:54
Official
Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards
Complaint Resolution Centre
***
*** (fax)
***
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards
Complaint Resolution Centre
***
*** (fax)
***