PP
Pricilla P
1 reviews | Active since Jun 2025
26 Jul 2025, 14:45
Reverse debit order
I cancelled a debit order twice and it went of. I emailed customer service to inform them of the issue as this is the 2nd month it's happening. I can not reverse the debit order as its above 200. I am so frustrated as I budget my money. I have to then pay the fees and it's just wrong. I emailed the debt center for assistance but no reply back. I want my money reversed as its not my fault that the app is not cancelling the debit after I did it on the app. Last month my money was reversed with out informing me. Please cancell the revolving loan debit order as I am paying directly into my account this is really frustrating
Pricilla Pietersen
Helpful (0)
Replies (4)0
Replies (4)
Standard Bank's replyOfficial
27 Jul 2025, 08:46Good day Pricilla,
We are saddened to hear that this has been your experience.
We take these matters very seriously and can assure you that we will be attending to your query with urgency.
We will be taking a closer a look and will get back to you shortly.
Kindest regards,
Standard Bank Hello Peter Team
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We are saddened to hear that this has been your experience.
We take these matters very seriously and can assure you that we will be attending to your query with urgency.
We will be taking a closer a look and will get back to you shortly.
Kindest regards,
Standard Bank Hello Peter Team
***
Standard Bank's reply27 Jul 2025, 08:46
Official
Good day Pricilla,
We are saddened to hear that this has been your experience.
We take these matters very seriously and can assure you that we will be attending to your query with urgency.
We will be taking a closer a look and will get back to you shortly.
Kindest regards,
Standard Bank Hello Peter Team
***
We are saddened to hear that this has been your experience.
We take these matters very seriously and can assure you that we will be attending to your query with urgency.
We will be taking a closer a look and will get back to you shortly.
Kindest regards,
Standard Bank Hello Peter Team
***
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Pricilla P's updateReviewer Update
27 Jul 2025, 21:09On a Sunday not even in banking hours some one of standard Bank calls me. I am not gone give out my details on a Sunday a non banking day. ****s are happening daily
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Pricilla P's update27 Jul 2025, 21:09
Reviewer Update
On a Sunday not even in banking hours some one of standard Bank calls me. I am not gone give out my details on a Sunday a non banking day. ****s are happening daily
PP
Pricilla P's updateReviewer Update
28 Jul 2025, 08:069am today
PP
Pricilla P's update28 Jul 2025, 08:06
Reviewer Update
9am today
Standard Bank's replyOfficial
31 Jul 2025, 11:10Dear Pricilla
Our team tried calling you to no avail.
Please note that an email has been sent with the final outcome of this matter. We will be closing this matter.
Continue to have a great day further.
Kindest regards,
Standard Bank Hello Peter Team
***
Our team tried calling you to no avail.
Please note that an email has been sent with the final outcome of this matter. We will be closing this matter.
Continue to have a great day further.
Kindest regards,
Standard Bank Hello Peter Team
***
Standard Bank's reply31 Jul 2025, 11:10
Official
Dear Pricilla
Our team tried calling you to no avail.
Please note that an email has been sent with the final outcome of this matter. We will be closing this matter.
Continue to have a great day further.
Kindest regards,
Standard Bank Hello Peter Team
***
Our team tried calling you to no avail.
Please note that an email has been sent with the final outcome of this matter. We will be closing this matter.
Continue to have a great day further.
Kindest regards,
Standard Bank Hello Peter Team
***