MH
Melissa H

1 reviews | Active since Nov 2016

01 Nov 2016, 10:02

Reversals

<p>I hired vehicles at Dollar three weeks and i still havent received my deposit back. I checked with the car hire and the bank they all admit that the money was released. However, the balance on my account hasnt changed and monies that were there like R45 000 was in my account at some point.....which i've never had then all of that changed and my deposit was taken away from my account. PLEASE CAN STANDARD BANK SORT OUT THE CHEQUE ACCOUNT AND REFUND ME BACK MY CASH!!! </p>

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Replies (2)
Standard Bank
Standard Bank's reply01 Nov 2016, 15:40
Official

Good day Melissa Hall

Thank you for your posting.

Please note that further details have been requested from you via email in order for us to address your concerns.

We await your response.

Best regards

Complaint Resolution Centre

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Standard Bank
Standard Bank's reply02 Nov 2016, 10:16
Official

Good day Melissa Hall

Thank you for your posting and allowing us an opportunity to investigate your complaint.

This matter will be allocated to a resolution specialist who will contact you to resolve your complaint.

Kind regards

Complaint Resolution Centre

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*** (fax)

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