sS
sbudabuda S

1 reviews | Active since Nov 2016

01 Nov 2016, 12:27

Reversal on my account

<p>Last week Wednesday I went to Standard Bank Birch Acres to do a debit order reversal on two merchants which debited my.</p> <p>Lady said she won't be able to do it immidiately, it will be don't tomorrow and I will get notifications once they've been reversed </p> <p>Up until today, the reversal hasn't been done, tried reaching out over phone but with no luck. I work so I can't take time off to resolve a man error, I fear she might have forgotten to do it.</p> <p>So I had to write this hear and maybe my query will be solved.</p> <p>It's unacceptable and it's has become an inconvenience on my side. So I would like it to be sorted out soonest </p>

0
Replies (1)
Standard Bank
Standard Bank's reply01 Nov 2016, 16:02
Official

Good day Sibusiso Mlungu Mlambo

Thank you for your posting.

Please note that further details have been requested from you via email in order for us to address your concerns.

We await your response.

Best regards

Complaint Resolution Centre

***

*** (fax)

***