SZ
Sboniso Z
1 reviews | Active since Jun 2021
28 Jun 2021, 15:06
Reversal on an eft made in error
I received the worse service from standardbank, i have an acc and i accidentally transfered money into the wrong acc that doesnt beling to me. It turns out the acc was in areas since the owner hasnt used it since december. Standard bank refuses to reverse my funds due to the fact that the acc was on a minus so it's like they want to pay someone else's charges with my money. I want my money back and now. I will not take this nonsense!
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Replies (3)
Standard Bank's replyOfficial
29 Jun 2021, 01:08Hello Siboniso Zondi
Thank you for posting your comment. We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. We apologize for the inconvenience and undue frustration, this has caused. We greatly appreciate your continued support. Kind regards
Complaint Resolution Centre
*** *** (fax)
***
Thank you for posting your comment. We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. We apologize for the inconvenience and undue frustration, this has caused. We greatly appreciate your continued support. Kind regards
Complaint Resolution Centre
*** *** (fax)
***
Standard Bank's reply29 Jun 2021, 01:08
Official
Hello Siboniso Zondi
Thank you for posting your comment. We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. We apologize for the inconvenience and undue frustration, this has caused. We greatly appreciate your continued support. Kind regards
Complaint Resolution Centre
*** *** (fax)
***
Thank you for posting your comment. We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. We apologize for the inconvenience and undue frustration, this has caused. We greatly appreciate your continued support. Kind regards
Complaint Resolution Centre
*** *** (fax)
***
SZ
Sboniso Z's updateReviewer Update
04 Jul 2021, 17:06Im very disappointed. I was told that this matter would be attended urgently ajd still no response
SZ
Sboniso Z's update04 Jul 2021, 17:06
Reviewer Update
Im very disappointed. I was told that this matter would be attended urgently ajd still no response
SZ
Sboniso Z's updateReviewer Update
04 Jul 2021, 17:10The nerve to asl me to rate a service wheny initial complaint hast evek been attemded to. Im going to tale this matter to the ombudsman if im not comtacted in the next 24 hrs
SZ
Sboniso Z's update04 Jul 2021, 17:10
Reviewer Update
The nerve to asl me to rate a service wheny initial complaint hast evek been attemded to. Im going to tale this matter to the ombudsman if im not comtacted in the next 24 hrs