MO
Mudau O

1 reviews | Active since Sept 2013

10 Jun 2015, 21:18

reversal of withdrawal

I tried to withdraw money from the ATM, while I was busy with transaction the electricity went off that was on the 23rd May. I phone the call centre to reverse my money as it didnt come out that was o the 23th May. I phoned once again and the told me that the money will be into my account in 4 business working days, the deadline was 05 June. Still the problem is not solved.

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Replies (1)
Standard Bank
Standard Bank's reply11 Jun 2015, 08:55
Official
Hello thivhulawim,

Thank you for your posting and allowing us an opportunity to investigate your complaint.

This matter will be assigned to a resolution specialist who will contact you to resolve your complaint.

Kind regards

Complaint Resolution Centre
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