SL
Simone L
1 reviews | Active since Dec 2022
08 Dec 2022, 11:13
Reversal of transaction
WORSE SERVICE EVER!!! I am awaiting a reversal of a debit that went off my account, and when ever i call i am being sent from pillar to post. I have called for the 10th time and spoke to Lesego Lesiba who cannot assist me and keep telling me she have escalated the matter I do not understand why i need authorization from the merchant to reverse my money????
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Standard Bank's replyOfficial
08 Dec 2022, 11:21Dear Simone
Thank you for alerting us to this. We have escalated the matter to the relevant team so that we can ensure a speedy resolution.
Thank you for alerting us to this. We have escalated the matter to the relevant team so that we can ensure a speedy resolution.
Please be on the look out for a call from our team.
Kindest regards,
Standard Bank Hello Peter Team
Standard Bank's reply08 Dec 2022, 11:21
Official
Dear Simone
Thank you for alerting us to this. We have escalated the matter to the relevant team so that we can ensure a speedy resolution.
Thank you for alerting us to this. We have escalated the matter to the relevant team so that we can ensure a speedy resolution.
Please be on the look out for a call from our team.
Kindest regards,
Standard Bank Hello Peter Team