LR
Lerato R
1 reviews | Active since Feb 2014
09 Mar 2016, 12:14
Reversal of debited money
On the 4th March 2016 I went to Shoprite to withdraw R720 and the teller told me my card declined but I received an and saying money was withdrawn. I then went to standard bank Jabulani mall where I found out it was their mistake. They tell me they will refund me next week & its such an inconvenience. I am definitely going to close that account and open an account somewhere!!!!
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Standard Bank's replyOfficial
09 Mar 2016, 15:16Hello Kamza9,
Thank you for your posting and allowing us an opportunity to investigate your complaint.
This matter will be assigned to a resolution specialist who will contact you to resolve your complaint.
Kind regards
Complaint Resolution Centre
***
*** (fax)
***
Thank you for your posting and allowing us an opportunity to investigate your complaint.
This matter will be assigned to a resolution specialist who will contact you to resolve your complaint.
Kind regards
Complaint Resolution Centre
***
*** (fax)
***
Standard Bank's reply09 Mar 2016, 15:16
Official
Hello Kamza9,
Thank you for your posting and allowing us an opportunity to investigate your complaint.
This matter will be assigned to a resolution specialist who will contact you to resolve your complaint.
Kind regards
Complaint Resolution Centre
***
*** (fax)
***
Thank you for your posting and allowing us an opportunity to investigate your complaint.
This matter will be assigned to a resolution specialist who will contact you to resolve your complaint.
Kind regards
Complaint Resolution Centre
***
*** (fax)
***