NM
Nompumelelo M
1 reviews | Active since May 2020
06 Jul 2021, 13:05
Reversal of debit order
Hello I have been in contact with the call center regarding a ********** debit order in my account till today they still investigating and initial they said they will get back to me within 48 hours and never did when called they always give me escalation numbers but matter never been attended too the two escalation numbers received are as follow *** and ***. and it now two week been waiting for the matter to be resolved.
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Standard Bank's replyOfficial
07 Jul 2021, 01:49Hello
Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards,
Complaint Resolution Centre
***
***
*** (fax)
Standard Bank's reply07 Jul 2021, 01:49
Official
Hello
Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards,
Complaint Resolution Centre
***
***
*** (fax)