HS
Henry S
1 reviews | Active since Nov 2018
07 Jun 2020, 11:57
Reversal
I lost my job in March 2020. I then app**** for payment holiday, it was granted for April, May, June but in April when i received my last money payment was deducted, i then phoned the bank, they told me it will be reversed. Long story short its been 2 months now and I'm still waiting for my reversal, this is reel bad service.
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Replies (2)0
Replies (2)
Standard Bank's replyOfficial
07 Jun 2020, 20:06 Hello Henry
Thank you for posting your comment. We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. We apologize for the inconvenience and undue frustration, this has caused. We greatly appreciate your continued support Kind regards Complaint Resolution Centre
********** ********** (fax)
***********
Thank you for posting your comment. We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. We apologize for the inconvenience and undue frustration, this has caused. We greatly appreciate your continued support Kind regards Complaint Resolution Centre
********** ********** (fax)
***********
Standard Bank's reply07 Jun 2020, 20:06
Official
Hello Henry
Thank you for posting your comment. We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. We apologize for the inconvenience and undue frustration, this has caused. We greatly appreciate your continued support Kind regards Complaint Resolution Centre
********** ********** (fax)
***********
Thank you for posting your comment. We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. We apologize for the inconvenience and undue frustration, this has caused. We greatly appreciate your continued support Kind regards Complaint Resolution Centre
********** ********** (fax)
***********
HS
Henry S's updateReviewer Update
09 Jun 2020, 12:20Hi,
No one has contacted me as yet? What is the way forward?
No one has contacted me as yet? What is the way forward?
HS
Henry S's update09 Jun 2020, 12:20
Reviewer Update
Hi,
No one has contacted me as yet? What is the way forward?
No one has contacted me as yet? What is the way forward?