Reveals Matshabe

I was at my wits end!

I had an event to plan, and as anyone in the business would know that clients thrive on last minute. An event I’ve been planning for weeks and my client made a deposit the day before the event, in any other situation that would’ve been the norm but my old time client deposited into my old standard bank account and yet I had to purchase service goods from an FNB account and my swiping limit is R10k per day which was not enough (please work on that) so I walk into Standard Bank Eastgate with the hopes of making this transaction a walk in the park. To my surprise, my details had changed and my signature had changed (to more refined if you like) so that I can make an instant inter bank transfer to fnb. So I had to scurry around for a proof of residence, to prove I was myself, which I didn’t know where to find,eventually I found it and was told at this time it will only reflect on Monday, at best the Saturday of, and then decided to do a cash deposit so I had to do a withdrawal and they told me they didn’t have enough cash as it was in the afternoon.

Enter Reveals Matshabe pulling all the strings to ensure I get the cash(I guess he could see the defeat in my eye) and eventually I got the withdrawal done to deposit for the equipment... shuu what a ride. As a former service branch manager myself I appreciate the extra mile that staff goes through to ensure business is still running smoothly and my client doesn’t even know the trouble we went through.

Thanks Reveals - Give that man a Bells.