Retrenchment claim - ITC listed
I have a current retrenchment claim for my Standard Bank Personal Loan - they have paid my installments in advance yet they list me on ITC reflecting my account is one month in arrears. I have sent numerous emails, made numerous calls with promises that this was escalated and will be sorted out, still two months later and nothing changed on ITC...
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Replies (2)
Standard Bank's replyOfficial
25 Jan 2021, 22:02Hello
Thank you for posting your comment. We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. We apologize for the inconvenience and undue frustration, this has caused. We greatly appreciate your continued support Kind regards, Complaint Resolution Centre
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Thank you for posting your comment. We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. We apologize for the inconvenience and undue frustration, this has caused. We greatly appreciate your continued support Kind regards, Complaint Resolution Centre
*** *** (fax)
***
Standard Bank's reply25 Jan 2021, 22:02
Official
Hello
Thank you for posting your comment. We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. We apologize for the inconvenience and undue frustration, this has caused. We greatly appreciate your continued support Kind regards, Complaint Resolution Centre
*** *** (fax)
***
Thank you for posting your comment. We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. We apologize for the inconvenience and undue frustration, this has caused. We greatly appreciate your continued support Kind regards, Complaint Resolution Centre
*** *** (fax)
***
Standard Bank's replyOfficial
02 Feb 2021, 10:39Dear Ms Raath
We refer to our emailed correspondence to you.
We are pleased to advise you that your complaint has been resolved.
Thanking you
Warm regards
Complaint Resolution Centre
We refer to our emailed correspondence to you.
We are pleased to advise you that your complaint has been resolved.
Thanking you
Warm regards
Complaint Resolution Centre
Standard Bank's reply02 Feb 2021, 10:39
Official
Dear Ms Raath
We refer to our emailed correspondence to you.
We are pleased to advise you that your complaint has been resolved.
Thanking you
Warm regards
Complaint Resolution Centre
We refer to our emailed correspondence to you.
We are pleased to advise you that your complaint has been resolved.
Thanking you
Warm regards
Complaint Resolution Centre