JA
Jacobus A
1 reviews | Active since Dec 2025
20 Apr 2026, 08:04
Retrenchment
After letters been written to Standard Bank no call was received. Until today after two months no response
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Replies (2)
Standard Bank's replyOfficial
20 Apr 2026, 08:16Dear Jacobus,
Thank you for contacting us for assistance.
We try very hard to make every customer’s experience enjoyable, and we really regret not being able to meet your expectations this time.
We will do our best to resolve this issue as soon as possible and find a solution that works for you.
Our team will contact you to assist you.
Kindest regards,
Standard Bank Hello Peter Team
***
We try very hard to make every customer’s experience enjoyable, and we really regret not being able to meet your expectations this time.
We will do our best to resolve this issue as soon as possible and find a solution that works for you.
Our team will contact you to assist you.
Kindest regards,
Standard Bank Hello Peter Team
***
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Standard Bank's reply20 Apr 2026, 08:16
Official
Dear Jacobus,
Thank you for contacting us for assistance.
We try very hard to make every customer’s experience enjoyable, and we really regret not being able to meet your expectations this time.
We will do our best to resolve this issue as soon as possible and find a solution that works for you.
Our team will contact you to assist you.
Kindest regards,
Standard Bank Hello Peter Team
***
We try very hard to make every customer’s experience enjoyable, and we really regret not being able to meet your expectations this time.
We will do our best to resolve this issue as soon as possible and find a solution that works for you.
Our team will contact you to assist you.
Kindest regards,
Standard Bank Hello Peter Team
***
Add your reply
JA
Subject: Response to Standard Bank’s Reply
Dear Standard Bank Team,
Thank you for your response. I appreciate your willingness to assist, but I must emphasize the importance of resolving this matter promptly and fairly. While I understand that all customers are valued, certain cases—such as mine—require urgent attention and tailored solutions to ensure no further prejudice or disadvantage. I trust that your team will prioritize this issue and provide a resolution that reflects both accountability and customer protection.
Kind regards,
Jacobus Allen
Jacobus A's updateReviewer Update
20 Apr 2026, 09:05Subject: Response to Standard Bank’s Reply
Dear Standard Bank Team,
Thank you for your response. I appreciate your willingness to assist, but I must emphasize the importance of resolving this matter promptly and fairly. While I understand that all customers are valued, certain cases—such as mine—require urgent attention and tailored solutions to ensure no further prejudice or disadvantage. I trust that your team will prioritize this issue and provide a resolution that reflects both accountability and customer protection.
Kind regards,
Jacobus Allen
JA
Jacobus A's update20 Apr 2026, 09:05
Reviewer Update
Subject: Response to Standard Bank’s Reply
Dear Standard Bank Team,
Thank you for your response. I appreciate your willingness to assist, but I must emphasize the importance of resolving this matter promptly and fairly. While I understand that all customers are valued, certain cases—such as mine—require urgent attention and tailored solutions to ensure no further prejudice or disadvantage. I trust that your team will prioritize this issue and provide a resolution that reflects both accountability and customer protection.
Kind regards,
Jacobus Allen