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Nomagcisa N

1 reviews | Active since Dec 2020

15 Dec 2020, 10:13

Results of my complain about Standard Bank

At last on Thursday the 10 I get a call from Standard Bank to arrange an appointment for the 11 the account was opened, it didn't even take an hr to do that , after waiting for 2 months 2 weeks.

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Replies (2)
Standard Bank
Standard Bank's reply15 Dec 2020, 12:44
Official
Dear Nomagcisa

Thank you for posting your comment. 

We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. 

We apologize for the inconvenience and undue frustration, this has caused.  

We greatly appreciate your continued support  

Kind regards 

Complaint Resolution Centre
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Standard Bank
Standard Bank's reply24 Dec 2020, 09:32
Official
Hello Nomagcisa Neli

Thank you for bringing your concerns to our attention. 

An email was sent to you requesting further details on 18 December and we await your response.

Kind regards 
Complaint Resolution Centre 
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