SW
Susan W

1 reviews | Active since Feb 2021

06 Jun 2024, 08:38

Re:Standard Bank

I have tried to get in touch with my business banker Phumla Dlala since March if not longer.Her predecessor Ma****a Manthe was much better,I have on numerous occasions been asking for a follow up to enquire about if she’s still my business banker or feedback to no avail!Its clear that the person who places these individuals in positions is not right for the job as the placement is atrocious & should be relieved of their burden as they are not competent to put people who do their work accordingly!Ive only been with standard bank business a year and I regret it terribly!Left with no alternative I seek refuge with hello Peter to help sort my mess.

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Replies (1)
Standard Bank
Standard Bank's reply06 Jun 2024, 09:27
Official
Dear Susan

Thank you for bringing this issue to our attention. 

As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of. 

We sincerely apologize for any inconvenience or unwarranted frustration this has given you. 

Kindest regards
Standard Bank Hello Peter Team 
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