GS
Gillian S
1 reviews | Active since Jun 2012
27 Jul 2021, 13:54
RESPOND TO YOUR EMAILS!!!
I have sent an email with a payment arrangement on 6 July to Phumza Mzamo at standard bank home loan and requested that we correspond via email because talking to them on the phone is pointless and I have to explain the arrangement in finite detail to each and every caller of theirs.
To date I have received no response on the email and keep getting ghost calls from Standard Bank which is extremely irritating.
Helpful (0)
Replies (3)0
Replies (3)
Standard Bank's replyOfficial
28 Jul 2021, 02:03Hello
Thank you for posting your comment. We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. We apologize for the inconvenience and undue frustration, this has caused. We greatly appreciate your continued support Kind regards, Complaint Resolution Centre
*** *** (fax)***
Thank you for posting your comment. We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. We apologize for the inconvenience and undue frustration, this has caused. We greatly appreciate your continued support Kind regards, Complaint Resolution Centre
*** *** (fax)***
Standard Bank's reply28 Jul 2021, 02:03
Official
Hello
Thank you for posting your comment. We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. We apologize for the inconvenience and undue frustration, this has caused. We greatly appreciate your continued support Kind regards, Complaint Resolution Centre
*** *** (fax)***
Thank you for posting your comment. We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. We apologize for the inconvenience and undue frustration, this has caused. We greatly appreciate your continued support Kind regards, Complaint Resolution Centre
*** *** (fax)***
GS
Gillian S's updateReviewer Update
28 Jul 2021, 14:51That doesn't help at all. I am going to be short of money this month once again thanks to standard bank not even bothering to respond to emails from clients trying their best to be accommodating.
GS
Gillian S's update28 Jul 2021, 14:51
Reviewer Update
That doesn't help at all. I am going to be short of money this month once again thanks to standard bank not even bothering to respond to emails from clients trying their best to be accommodating.
GS
Gillian S's updateReviewer Update
30 Jul 2021, 12:36Still no response, and their home loan department is still blowing up my phone with harassment calls, I just want an intelligent response to my email!
GS
Gillian S's update30 Jul 2021, 12:36
Reviewer Update
Still no response, and their home loan department is still blowing up my phone with harassment calls, I just want an intelligent response to my email!