Resolved one issue.... suprise we now have a new issue for you!!!!

Item: Standard Bank
Rating: 1
Author: N C

Following on from my previous complaint....

Standard Bank miraculously managed to reverse the debit order.... strange how it took a HelloPeter review to make it happen. Anyway at least we know that these reviews work!!!!

Now Standard Bank has a new trick!!!! I cannot close my account with them because the debit order in dispute cannot be cancelled unless I give another bank account details!!!! What kind of nonsense is this????

So I am now expected to pay all the nonsense bank charges for a bank account I don't want, as the bank concerned is too shady in their dealings with their Clients.

Helpful (0)

Replies (1)

Standard Bank's replyOfficial

12 May 2021, 00:40

Hello

Thank you for posting your comment.

We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.

We apologize for the inconvenience and undue frustration, this has caused.

We greatly appreciate your continued support

Kind regards,

Complaint Resolution Centre
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*** (fax)

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Standard Bank's reply12 May 2021, 00:40

Official