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Phumzile M
1 reviews | Active since Apr 2021
13 Apr 2021, 11:55
Resolution
I'm literally phoning standard bank on a daily basis on a mistake they did to my account but no one is taking responsibility or fixing their mistakes... I always get promised a call back from managers or team leaders who neva call me back I'm sure I have spent more than R250 on airtime with standard bank
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Replies (2)
Standard Bank's replyOfficial
14 Apr 2021, 00:42Hello Phumzile
Thank you for posting your comment. We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. We apologize for the inconvenience and undue frustration, this has caused. We greatly appreciate your continued support Kind regards Complaint Resolution Centre
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Thank you for posting your comment. We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. We apologize for the inconvenience and undue frustration, this has caused. We greatly appreciate your continued support Kind regards Complaint Resolution Centre
*** *** (fax)
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Standard Bank's reply14 Apr 2021, 00:42
Official
Hello Phumzile
Thank you for posting your comment. We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. We apologize for the inconvenience and undue frustration, this has caused. We greatly appreciate your continued support Kind regards Complaint Resolution Centre
*** *** (fax)
***
Thank you for posting your comment. We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. We apologize for the inconvenience and undue frustration, this has caused. We greatly appreciate your continued support Kind regards Complaint Resolution Centre
*** *** (fax)
***
Standard Bank's replyOfficial
15 Apr 2021, 09:43 Hello Phumzile
Thank you for posting your comment. Kindly respond to our e-mail sent to you. We greatly appreciate your continued support. Kind regards Complaint Resolution Centre
Thank you for posting your comment. Kindly respond to our e-mail sent to you. We greatly appreciate your continued support. Kind regards Complaint Resolution Centre
Standard Bank's reply15 Apr 2021, 09:43
Official
Hello Phumzile
Thank you for posting your comment. Kindly respond to our e-mail sent to you. We greatly appreciate your continued support. Kind regards Complaint Resolution Centre
Thank you for posting your comment. Kindly respond to our e-mail sent to you. We greatly appreciate your continued support. Kind regards Complaint Resolution Centre