SP
Sizakele P

1 reviews | Active since May 2018

23 Dec 2020, 21:54

Requesting my paidup letters

Standard bank, i requested to send me paid up letters and of my two loans and till now i did not recieved them, now i dont know what to do, when i go to the branch no one is willing to help me... Please help me.

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Replies (2)
Standard Bank
Standard Bank's reply24 Dec 2020, 04:14
Official
Hello 
  Thank you for posting your comment.  We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.  We apologize for the inconvenience and undue frustration, this has caused.   We greatly appreciate your continued support   Kind regards, Complaint Resolution Centre
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Standard Bank
Standard Bank's reply06 Jan 2021, 11:31
Official
Dear Sizakele Phesi

Thank you once again for posting your comments.

I refer to my email correspondence and can confirm that this matter has been responded to.

Kind regards

Clint Petersen
Complaint Resolution Centre
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