DM
Dineo M
1 reviews | Active since Nov 2020
26 Mar 2025, 13:57
Requested changes only completed for one month.
I went to the Standard Bank branch at Fourways Mall to increase my installment. The correct amount went off in February however the debit order amount reverted to the old amount this month. We stood in a line for two hours to get this sorted and its disappointing that I will have to stand in a line again to have the debt order amount adjusted as the call center cannot assist me with this.
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Standard Bank's replyOfficial
26 Mar 2025, 14:06Dear Dineo M,
Thank you for bringing this issue to our attention. As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of.
We sincerely apologise for any inconvenience or unwarranted frustration this has given you.
Kindest regards,
Standard Bank Hello Peter Team
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Thank you for bringing this issue to our attention. As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of.
We sincerely apologise for any inconvenience or unwarranted frustration this has given you.
Kindest regards,
Standard Bank Hello Peter Team
***
Standard Bank's reply26 Mar 2025, 14:06
Official
Dear Dineo M,
Thank you for bringing this issue to our attention. As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of.
We sincerely apologise for any inconvenience or unwarranted frustration this has given you.
Kindest regards,
Standard Bank Hello Peter Team
***
Thank you for bringing this issue to our attention. As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of.
We sincerely apologise for any inconvenience or unwarranted frustration this has given you.
Kindest regards,
Standard Bank Hello Peter Team
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