Requested assistance with Internet Banking

<p>I have been receiving calls regarding my credit card installment, however, i tried interent banking but am havig trouble accessing my account. i received pop up messages to contact the call centre. i have been trying for approximately 2-3 weeks, calling the call centre and holding for almost 30 minutes each time without assistance. i received a call from the credit card division and spoke to an agent who also tried to connect me to the internet banking section. the call got disconnected. </p> <p>I then resorted to sending an email, onn 25 January 2017. this is another process for responding. On 26 Janaury 2017, i indicated that i am not comfortable to provide my details via email.. i was informed that within 48 hours which ended today, i would receive assistance. NOTHING!!!</p> <p> </p> <p>standard bank services have just continued to deteriorate over the years. </p> <p> </p> <p>i hope i get some urgent respond such that i can resolve my issue and move over to another more competent bank!</p> <p> </p>