REQUESTED AMORTISATION SCHEDULES 3 WEEKS AGO!!!

I am absolutely DISGUSTED with Standard Bank. I emailed the [Email Removed] to request amortization schedules on the 18th May. I received some on the 26th May. I emailed D Bradbury (the person who sent them to me) on the 27th May to inform her that there were some missing. I received what I thought was the balance on the 28th May. Not checking (as the previous info she sent was correct) I placed it in a file for our auditors only to find out on Monday 1st June that they were NOT AMORTS!!! I have called the call centre 4 times since then as well as sent numerous emails to D Bradbury AND V Naidoo (whose name and details were given to me by the call centre) only to have absolutely no response. The company I work for as the Financial Manager is a multi-million rand company from whom Standard Bank could get a lot of business. If this is the way they do business however, I will most certainly not consider them in the future. I now remember why I changed banks in my personal capacity. Redeem yourself STANDARD BANK...send me my AMORTS by noon on Monday 8th June!!!