1 reviews | Active since Jun 2022
Request to use my bank Overdraft
Good morning Hellopeter. I hope you and your team are doing well.
I am Howard Mandlenkosi Gouws. I am writing this review on standard bank as my long banking institution.
Last week I requested to use my bank overdraft with them as standard bank as its not in Debtreview or Cancelled because its active.
All I wanted from them was a yes or a no with their reasons they might be having or other. It took me a week to get their response that I don't understand and I am lost and confused in business language. The overdraft and lending department rep**** as positive as they can but couldn't still respond to my request but were in the view that the other department must take over and i was referred to, as they find that its not in Debtreview or bad status, but they have opted to forward me with the email address to sent my request to the Debtreview department at standard bank. Yesterday only I received the response and I am confused because I have a Cheque account and other accounts linked with this above. Their response serve to be confusing to me and not understanding what's really is the response to my request to use my Overdraft as requested . Having said this i have also rep**** to both departments overdraft and Debtreview requesting a full explanation of my request to the response they have sent me yesterday email response.
However I am kindly asking the office of the CEO at standard bank to help me on my request to use my bank overdraft. Please guys I am begging you for your help and positive response to my request.
I take no negatives from Standard Bank or other but I am looking forward to be handled good as I have a good record with the bank and I have been their client for many years and I do not seek an excuse to move my financial banking to other financial institutions. I am still getting paid via standard bank till to date and I love my standard bank. But it can't be that we always go to Hellopeter with reviews or complaints, I believe other things needs discretion of the highest personnel at the department and I am not complaining I am just looking for help in positive response by my bank.
I am just looking for the use of my bank overdraft and asking the office of the CEO of standard bank to to be on my help to use my Overdraft. Please please please please. I reside in Mosselbay Western Cape Province South Africa
I hope you find this in order.
Kind Regards. HM Gouws. Cell: *** Email:***
This is not the level of service we strive for.
We understand your frustration and are here to help.
We can assure you that your matter is now in the right hands.
Our team will be in touch.
Kindest regards,
Standard Bank Hello Peter Team
***
This is not the level of service we strive for.
We understand your frustration and are here to help.
We can assure you that your matter is now in the right hands.
Our team will be in touch.
Kindest regards,
Standard Bank Hello Peter Team
***
Kind Regards.
HM Gouws.
Kind Regards.
HM Gouws.
