LB
LYDIA B

1 reviews | Active since Oct 2020

05 Aug 2021, 13:49

Request for Title deed

Good day. We sent communication to Standard Bank deceased queries (***) on 07/07/2021 notifying them of the deceased estate for MS Nxumalo (***) and requesting for the finalisation/closure of the deceased's home loan account and copies of the title deed but we have not had feedback on this matter. We were advised that the process normally takes 10 days. Can you please assist

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Replies (2)
Standard Bank
Standard Bank's reply05 Aug 2021, 23:37
Official
 Hello
 Thank you for posting your comment.  We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.  We apologize for the inconvenience and undue frustration, this has caused.   We greatly appreciate your continued support   Kind regards, Complaint Resolution Centre
*** *** (fax)
*** 

Best regards,

LB
LYDIA B's update26 Jul 2023, 11:28
Reviewer Update
Good day
We have appointed attorneys to assist with bond closure but we're still not getting feedback from Standard Bank. Can you please assist