ZM
Zee M
1 reviews | Active since Mar 2015
17 Mar 2015, 11:31
Request for substitution from standard bank
Hi there, I app**** for substitution with Standard Bank beginning of January this year 2015. After a while they told me that there was a problem with my ID that i needed to go to Home Affairs and get a letter because my ID has an ERROR. I went to Home Affairs and I was given a printout that proves that my ID number and initials do match. I sent that to standard bank, again I received a call from \standard bank"saying that I need to get a letter not a printout"
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Standard Bank's replyOfficial
19 Mar 2015, 08:33Hello Untozakhe4,
Thank you for your posting and allowing us an opportunity to investigate your complaint.
This matter will be assigned to a resolution specialist who will contact you to resolve your complaint.
Kind regards
Complaint Resolution Centre
***
*** (fax)
***
Thank you for your posting and allowing us an opportunity to investigate your complaint.
This matter will be assigned to a resolution specialist who will contact you to resolve your complaint.
Kind regards
Complaint Resolution Centre
***
*** (fax)
***
Standard Bank's reply19 Mar 2015, 08:33
Official
Hello Untozakhe4,
Thank you for your posting and allowing us an opportunity to investigate your complaint.
This matter will be assigned to a resolution specialist who will contact you to resolve your complaint.
Kind regards
Complaint Resolution Centre
***
*** (fax)
***
Thank you for your posting and allowing us an opportunity to investigate your complaint.
This matter will be assigned to a resolution specialist who will contact you to resolve your complaint.
Kind regards
Complaint Resolution Centre
***
*** (fax)
***