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daniel M

1 reviews | Active since Jan 2023

10 Feb 2026, 11:19

Request for Reversal of Fees

I am writing regarding fees that were recently charged to my account , which was only recently opened. As the debit appears to have occurred shortly after the account was activated, I kindly request that these fees be reviewed and reversed.

debit in question was related to a funeral policy, and I kindly request that these fees be reviewed and reversed as the account was new at the time of the transaction

Please let me know if any additional information is required to facilitate this request. I would appreciate your assistance in resolving this matter at your earliest convenience.

Thank you

0
Replies (1)
Standard Bank
Standard Bank's reply10 Feb 2026, 11:47
Official
Dear Daniel, 

Thank you for contacting us for assistance. 

We try very hard to make every customer’s experience enjoyable, and we really regret not being able to meet your expectations this time. 

We will do our best to resolve this issue as soon as possible and find a solution that works for you. 

Our team will contact you to assist you. 

Kindest regards, 
Standard Bank Hello Peter Team 
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