1 reviews | Active since Mar 2023
Request for refund
Hello Peter. Thank you for coming back to me to request a follow-up to my query I have with Standard Bank. I received a missed call from Standard Bank as per True caller as I was not in a possession to take their call. Up to today I didn't get any communication from them. I requested your help Hello Peter to assist me in recouping my money I deposited into someone else's account. The bank told me that they can't get hold of their client to request him to allow them to debit his account. Just to recap. I accidentally deposited money (R2890)into someone else's account using ATM. I find it strange that the bank does not have control over its customers and don't update its customers contact information. This customer is unduly benefited from my honest mistake and I'm made to pay dearly for that. Surely the bank has proof that the money does not belong to the customer but cannot debit it. The bank policies should be reviewed and set aside. I'm aggrieved and appalled by their actions. It's not fair to me and it's morally wrong to punish customers for innocent mistakes. Please Hello Peter help me to get my hard earned money back. Make banks to review their biased policies to the benefit of fairness.
We’re saddened to hear that this has been your experience. We take these matters very seriously and can assure you that we will be attending to your query with urgency.
We will be taking a closer a look and will get back to you shortly.
Kindest regards, Standard Bank Hello Peter Team ***
We’re saddened to hear that this has been your experience. We take these matters very seriously and can assure you that we will be attending to your query with urgency.
We will be taking a closer a look and will get back to you shortly.
Kindest regards, Standard Bank Hello Peter Team ***
We’re saddened to hear that this has been your experience.
We will be taking a closer a look and will get back to you, please be on the look out for our call on 03 March 2023.
Kindest regards, Standard Bank Hello Peter Team ***
We’re saddened to hear that this has been your experience.
We will be taking a closer a look and will get back to you, please be on the look out for our call on 03 March 2023.
Kindest regards, Standard Bank Hello Peter Team ***
Thank you for allowing us the opportunity to turn your experience with us into a positive one. Our team has assured us that the matter is resolved to your satisfaction, we are so glad we could assist.
Should you need any further assistance, we’re always here to help.
Kindest regards, Standard Bank Hello Peter Team***
Thank you for allowing us the opportunity to turn your experience with us into a positive one. Our team has assured us that the matter is resolved to your satisfaction, we are so glad we could assist.
Should you need any further assistance, we’re always here to help.
Kindest regards, Standard Bank Hello Peter Team***
