BT
Bronwyn T

1 reviews | Active since May 2016

03 May 2017, 13:54

Request for Credit Card / Overdraft Facility

<p>I have requested a credit card / overdraft facility for almost a year.</p> <p> </p> <p>On the 19th April I thought I would try and send an email attaching my credit ratings etc. Your email response said I would be contact within 48 hours. Today the 3 May 2017 I have still not received a response.</p> <p> </p> <p>Your service is shocking and I am pleased to announce that FNB opened an account for me within minutes and have updated me etc every step of the way. I will be closing my account with you as you have nothing to offer but poor service. I will also be canceling every other product I have taken out with your company and will be doing business with FNB in the future.</p>

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Replies (1)
Standard Bank
Standard Bank's reply11 May 2017, 09:42
Official

Good day Brownwyn

Thank you for posting the message and allowing the opportunity to assist you.

We will be in contact with you shortly.

Thanks,

Complaint Resolution Centre

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