CJ
Cashandra J

1 reviews | Active since Mar 2015

27 Feb 2017, 18:00

Request for account to be closed and still not done.

<p>Ive requested for my account to be closed and the account is still not closed. the account accumalated over R700 in fees which i refuse to pay. I was advised the amount of R132 Ive paid will be sufficient for my account to be closed. This is not exceptable and i would like all fees to be reversed and my standard bank cheque account to be closed asap. my account nr ********** 25. you can reach me via email. </p>

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Replies (2)
Standard Bank
Standard Bank's reply28 Feb 2017, 09:36
Official

Thank you for your posting

We apologize for any inconvenience and frustration caused.

Your complaint has been forwarded to the relevant business unit who will provide feedback to you directly.

Best regards


Complaint Resolution Centre
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Standard Bank
Standard Bank's reply02 Mar 2017, 09:24
Official

Dear Cashandra

Thank you once again for your posting.

I refer to our email correspondence and can confirm that the matter has been addressed.

Kind regards

Clint Petersen

Complaint Resolution Centre

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