BC
Belinda C

1 reviews | Active since May 2019

21 May 2019, 21:18

Request for account closure being ignored

I've requested numerous times for an account to be closed. This has not been done and bank charges have kept on accumulating every month. Service is very poor.

0
Replies (3)
Standard Bank
Standard Bank's reply22 May 2019, 09:01
Official
Hi Belinda

Thanks for posting a comment.

We will get one of the consultants to contact you as soon as possible. 

Regards,

Complaint resolution centre
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Standard Bank
Standard Bank's reply24 May 2019, 10:18
Official
Dear Belinda Cosyn 

Thank you for posting your comments. 

An email was sent to you requesting further details. 

Awaiting your response. 

Kind regards

Clint Petersen
Complaint Resolution Centre
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Standard Bank
Standard Bank's reply30 May 2019, 10:45
Official
Dear Belinda Cosyn 

Thank you once again for posting your comments.

I refer to our email correspondence with each other and can confirm that this matter is being attended to.

Kind regards

Clint Petersen
Complaint Resolution Centre
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