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Mmateboho M

1 reviews | Active since May 2014

06 May 2024, 16:38

REQUEST FOE INFORMATION FROM STANDARD BANK VEHICLE ACCOUNTS:Soyisile Goqwana Personal and Private Banking / Universal Banker

Good afternoon. I recently had a conversation with a gentleman called Soyisile Goqwana. He has a job title of Personal and Private Banking / Universal Banker at the bank. My experience with this gentleman was out of this world. I struggled to explain to him exactly what i needed him to assist me with , but he was patient enough to explain what he could assist me with. I had an account that dates back to 2013 and i needed information regarding that account. We went through the necessary precautionary questions to determine if i was who i said i was. After the questions he told me what information he was allowed to help me with. He explained to me exactly how he was going to help me. Within a short space of time my query was resolved and I received an email from him with a confirmation of the status. Thank you so much Soyisile for your assistance. Highly appreciated .

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Replies (1)
Standard Bank
Standard Bank's reply06 May 2024, 16:41
Official
Good day Mmateboho

Excellent customer service is our priority, and we are happy that we met that mark! 

Thank you for leaving an amazing review. 

It means the world to us and to our entire team! 

We look forward to serving you again soon!

Kind regards
Standard Bank Hello Peter Team 
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