RP
Renier P

1 reviews | Active since Sept 2012

25 Jul 2022, 15:32

Reporting *****

***** line. Was held up on the phone for 30 minutes. Pathetic. Gave up on them. Need to reverse an online payment but waiting now for 30 min till my line was cut.

0
Replies (3)
Standard Bank
Standard Bank's reply25 Jul 2022, 15:40
Official
Good day Renier

Thank you for raising your concerns with us. 

We have escalated your matter and we can assure you that the relevant team has your query in hand and has prioritized a resolution for you. 

Our team will be in touch with further feedback. 

Kind regards 
Standard Bank Help Centre 
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RP
Renier P's update25 Jul 2022, 15:42
Reviewer Update
Trying now for the second time and no answer which means I lost R1900 trying to reverse a online payment made.
Standard Bank
Standard Bank's reply25 Jul 2022, 16:40
Official
 Good day Renier

Thank you for raising your concerns with us. 

We have escalated your matter and we can assure you that the relevant team has your query in hand and has prioritized a resolution for you. 

Our team will be in touch with further feedback. 

Kind regards 
Standard Bank Help Centre 
***