MP
Michael P

1 reviews | Active since Jun 2009

12 Feb 2025, 16:36

Report ***** "Help"

I suspect that my ID has been used to open an account with Standard Bank. I emailed their ***** division. Absolutely useless - gave a wrong contact number and basically told me to sort it out myself!

0
Replies (5)
Standard Bank
Standard Bank's reply12 Feb 2025, 17:03
Official
Dear Michael, 

Thank you for bringing this issue to our attention. As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of. We sincerely apologise for any inconvenience or unwarranted frustration this has given you.

 Kindest regards, 
Standard Bank Hello Peter Team 
***

Best regards,

MP
Michael P's update12 Feb 2025, 17:37
Reviewer Update
I'm not holding my breath.
M
Standard Bank
Standard Bank's reply12 Feb 2025, 18:11
Official
Although we called, we were unable to reach you. Please include a time that is convenient for us to reach you. I look forward to hearing from you.

Best regards,

MP
Michael P's update12 Feb 2025, 21:35
Reviewer Update
10am
Standard Bank
Standard Bank's reply13 Feb 2025, 07:05
Official
Dear Michael 

Thank you for writing back to us.

Our team will reach out to you.

Please be on the lookout for further feedback.

 Kindest regards, 
Standard Bank Hello Peter Team 
***


Best regards,