DC
Dirk C

1 reviews | Active since Jun 2017

09 Jun 2023, 13:42

Report*****@standardbank.co.za

Wish I could give 0 stars, the most useless bank one this planet. Salary transferred on the 31st, already the 9th of the next month and no money available, send 9 emails with proof of payment already and nothing!!!! You are NOT a bank you are a Joke!!!! You are part of Standard Bank/Access Bank and are *********** the people of South Africa you are a disgrace!!!

0
Replies (2)
Standard Bank
Standard Bank's reply09 Jun 2023, 13:46
Official
Hi Dirk

This is not the level of service we strive for. We understand your frustration and are here to help. We can assure you that your matter is now in the right hands. 

Our team will be in touch.

Kindest regards, Standard Bank Hello Peter Team*** 
Standard Bank
Standard Bank's reply10 Jun 2023, 12:38
Official
Hi Dirk

Thank you for taking our call.

Thank you for bringing your concerns to our attention.We are glad we could assist. If you feel moved to do so, please update your rating in line with the service you received. 

If you need any further assistance, please don’t hesitate to reach out to us. 

Kindest regards, Standard Bank Hello Peter Team***